This policy explains what information NSO Technologies collects when you visit www.nsotechnologies.com or get in touch with us, and how we use it. It applies to this website and to any project communication that happens as a result of using it.
1. Information we collect
We collect information in a few different ways:
- Information you give us directly. When you fill in our contact form, this includes your name, email address, mobile number, and whatever you write in the message field.
- Information collected automatically. Like most websites, our server and analytics tools may log your IP address, browser type, device type, pages visited, and how you arrived at the site.
- Communication records. If you email, call, or message us on WhatsApp, we keep that correspondence to manage the relationship and deliver the project you've hired us for.
2. How we use this information
We use the information above to:
- Respond to enquiries submitted through the contact form or direct channels (email, phone, WhatsApp).
- Prepare quotes, proposals, and project plans.
- Deliver and support the work once a project is underway.
- Understand how visitors use the site so we can improve it.
- Meet legal, accounting, or tax obligations tied to invoicing and payment records.
We do not sell your personal information to third parties.
3. Cookies and analytics
This site may use cookies or similar technologies (for example, through an analytics provider) to understand traffic and usage patterns. You can disable cookies in your browser settings, though some parts of the site may not work as well without them.
4. Third-party services
We may rely on third-party tools to run this site and our business, for example hosting providers, email delivery services, or payment processors (including bKash and Payoneer, listed on our Contact page). These providers only receive the information necessary to perform their function and are expected to handle it responsibly.
5. Data security
We take reasonable technical and organizational steps to protect the information we hold, including restricting who on our team can access client and enquiry data. No method of transmission or storage is completely secure, so we can't guarantee absolute security, but we don't treat this lightly.
6. Data retention
We keep enquiry and project information for as long as it's needed to manage the relationship, deliver the work, and satisfy any legal or accounting requirement afterward. If you'd like us to delete information we hold about you, contact us and we'll act on it unless we're required to keep it for a legitimate business or legal reason.
7. Your rights
Depending on where you're based, you may have the right to ask what personal data we hold about you, request a correction, or ask us to delete it. To make any of these requests, email us at [email protected].
8. Children's privacy
Our website and services are intended for businesses and individuals old enough to enter into a commercial agreement. We don't knowingly collect personal information from children.
9. Changes to this policy
We may update this policy from time to time as our services or legal obligations change. The “last updated” date at the top of this page will reflect the most recent revision.
10. Contact us
If you have questions about this policy or how we handle your information, reach us at [email protected] or +880 17285 77728.
This page is a general privacy policy template and isn't a substitute for legal advice. If your business has specific regulatory obligations (for example under GDPR or another jurisdiction's data protection law), have a lawyer review this before relying on it.